tk1971 terminal's Privacy Policy

tk1971 terminal ("we", "our", or "the platform") operates an online gaming and betting service for users in Bangladesh. When you visit our website tk1971terminal.cam, create an account, or use any of our services, you are considered to have agreed to the terms of this privacy policy.

The purpose of this policy is to clearly inform you of what information we collect, why we collect it, and how it is used. We believe that transparency with data is the foundation of a trustworthy platform. For full details on tk1971 terminal's general terms of service, please read our Terms and Conditions, which cover all guidelines on account use, bonuses, and payments.

2.1 Information provided at registration

When you open an account at tk1971 terminal, you will be asked to provide the following information:

• Full name and date of birth (for age verification — to confirm you meet the 21+ age requirement)
• Mobile number and email address
• Preferred payment method (bKash, Nagad, Rocket, or bank transfer)
• Username and password

2.2 Automatically collected information

When you use our platform, certain information is collected automatically. This includes:

• IP address and device identity (device ID, operating system, browser type)
• Your browsing activity — which pages you visited and for how long, which games you played
• Login time and logout time
• Deposit and withdrawal history and betting records
• Cookies and local storage data (see Section 4 for details)

2.3 Identity verification information

For withdrawals above a certain amount, or where account security requires it, we may ask for additional information to verify your identity, such as:

• National ID (NID) number or passport number
• Scanned copy of a photo ID
• Bank account details (if you use bank transfer)

tk1971 terminal uses your information only for specific and legitimate purposes. Those purposes are set out in detail below:

3.1 Service operation and improvement

• Creating, managing, and keeping your account secure
• Processing deposit and withdrawal transactions
• Managing betting and gaming sessions
• Monitoring and improving the quality of our services

3.2 Customer support

• Responding to your queries via live chat or email
• Identifying and resolving technical issues
• Sending account-related notifications

3.3 Security and fraud prevention

• Detecting suspicious transactions or account activity
• Preventing multiple accounts or misuse of the system
• Confirming age verification (21+ age requirement)

3.4 Meeting legal obligations

Where we are required to provide information under applicable laws or regulations, we will be obliged to supply it to the relevant authorities.

We are always mindful of responsible gaming on our platform. By analysing your gaming habits, we can provide the support needed to ensure responsible gaming — such as setting limits or temporarily suspending your account.

Cookies are small data files stored in your browser. tk1971 terminal uses cookies for the following purposes:

4.1 Essential cookies

Without these cookies the platform cannot function properly. They include session management, maintaining login status, and security verification. Disabling these cookies may prevent you from using the service.

4.2 Functional cookies

These cookies are used to remember your preferences — such as language preference, display settings, and game history.

4.3 Analytics cookies

To understand and improve how the platform is used, we apply privacy-friendly analytics methods. These cookies cannot directly identify you.

tk1971 terminal does not sell your personal information to any third party. However, information may be shared in the following cases for the operation of our services:

5.1 Payment processors

To complete financial transactions via bKash, Nagad, Rocket, and bank transfer, the necessary information is sent to the relevant payment processor. This information is used only to verify the transaction.

5.2 Technology partners

Game software providers (such as PG Soft, Pragmatic Play, JILI, Evolution, and others) and infrastructure service providers may receive limited information to carry out specific operations. They are contractually bound to follow our privacy standards.

5.3 Legal requirements

In the case of a court order, government directive, or a lawful request from a law enforcement agency, we will be obliged to provide the required information.

How long your information is retained depends on the type of information and the purpose for which it is held:

• Account information: For as long as your account is active and, after closure, for the period required by law.
• Financial transaction records: For the period specified under applicable financial laws.
• Gaming history: While your account is active and for a reasonable period after closure.
• Customer support communications: For a reasonable period after the issue is resolved.
• Cookies and session data: In line with the relevant cookie's expiry, up to a maximum of 24 months.

After the specified period, information is securely deleted or anonymised.

tk1971 terminal believes you should have full control over your own information. To that end, we provide you with the following rights:

7.1 Right to access

If you want to know what information we hold about you, you may submit a request. We will provide that information within a reasonable time.

7.2 Right to correction

If any information we hold about you is incorrect, you may request that it be corrected. Many details can be changed directly from your account settings.

7.3 Right to deletion

You may close your account and request that your information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.

7.4 Right to restrict processing

In certain circumstances, you may request that processing of your information be restricted.

7.5 Right to lodge a complaint

If you have a complaint about how your information is handled, please contact us directly. We take all complaints seriously. For general questions about our platform, read our FAQ, which covers common questions about accounts, payments, and privacy.

To keep your personal and financial information secure, tk1971 terminal follows industry-standard technical and organisational security measures:

8.1 Technical safeguards

• SSL (Secure Sockets Layer) encryption — all data exchanged between your browser and our servers is encrypted
• Encryption in data storage — sensitive information held in storage is kept in encrypted form
• Firewall and intrusion detection systems
• Regular security testing and vulnerability assessments

8.2 Organisational safeguards

• Only authorised staff can access your information
• Staff involved in data handling receive regular training
• A rapid response plan is in place in the event of a data breach

tk1971 terminal is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under 21, nor do we provide services to them.

We verify age at registration. If we become aware that someone under 21 is using our platform, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify our customer support immediately.

This privacy policy may be updated from time to time to keep pace with changes to our services, technology, or legal requirements.

10.1 Notice of Changes

For any important changes, we will:

• Update the "Last Updated" date on this page
• Send a notification to your registered email
• May show a pop-up notification when you log in to the platform

10.2 Continued Use After Changes

If you continue to use our services after a revised policy is published, it will be assumed that you have agreed to the new policy. If you do not agree, you may request to close your account.

To learn about the detailed rules of our platform, read About Us, where our service scope and commitments are discussed in detail.